Shipping
Policy
Fast, reliable delivery across Pakistan with convenient payment options and transparent shipping timelines.
Order Processing
Quick & efficient order preparation
Order Confirmed
Your order is confirmed and prepared for processing.
Packed Within 24 Hours
All orders are processed and packed within 24 hours of confirmation.
Ready for Dispatch
Once packed, your order is handed over to our courier partner.
Delivery Time
Delivery timelines across Pakistan
Karachi
Delivery within 24 hours on business days.
Fast DeliveryOther Cities — COD
Cash on Delivery orders may require additional courier processing time.
Tax / Service Fee AppliesOther Cities — Advance
Advance payment provides the fastest and most affordable delivery option.
No TaxShipping Charges
Simple and transparent shipping costs
Free Delivery
Enjoy free delivery on orders above PKR 2,999.
Standard Delivery Charges
Orders below PKR 2,999 will have standard courier charges as per courier calculation at checkout.
Payment Methods
Choose your preferred payment option
Cash on Delivery
Pay when your order arrives at your doorstep.
Bank Transfer
Secure advance payment for faster order processing.
Online Payment
Online payment is recommended for the fastest delivery.
Courier Partners
Reliable delivery across Pakistan
We work with trusted courier services across Pakistan such as TCS, Leopards, M&P, BlueEx, and other logistic partners to ensure reliable delivery based on your location.
Order Information
Tracking and delivery updates
Order Tracking
Once your order is dispatched, you will receive tracking details via WhatsApp on your provided phone number.
Address Change
Address change is possible only before dispatch. Once the parcel is shipped, address changes are not guaranteed.
Damaged Product Claims
What to provide when reporting damage
Unboxing Video
If your parcel arrives damaged, please share an unboxing video with our support team.
Product Photos
Please also provide photos of the product and packaging. This helps us verify the issue and assist with replacement.
International Shipping
Current delivery availability
Responsibility
Important delivery conditions
Courier Delays
Courier delays caused by weather, strikes, natural events, or other uncontrollable situations are not the responsibility of Aeen Wears.
Incorrect Information
If an incorrect address or phone number was provided, the customer will bear any applicable re-delivery charges.
Need Help?
We're here to ensure a smooth, premium shopping experience.