Shipping policy
Order Processing
-
All orders are processed and packed within 24 hours of confirmation.
Delivery Time
📍 Karachi
-
Delivery within 24 hours (business days).
🚚 Other Cities (Pakistan)
We offer 2 delivery methods:
| Method | Delivery Time | Tax/Charges | Notes |
|---|---|---|---|
| Cash on Delivery (COD) | 3–5 Days | Tax/Service fee applies | Extra courier processing time |
| Advance Payment | 24–48 Hours | No tax | Fastest & most affordable option |
Shipping Charges
-
Free Delivery on orders above PKR 2,999
-
Orders below PKR 2,999 will have standard courier charges (as per courier calculation at checkout).
Payment Methods
-
Cash on Delivery (COD)
-
Bank Transfer / Online Payment (recommended for fastest delivery)
Courier Partners
We work with trusted courier services across Pakistan such as TCS, Leopards, M&P, BlueEx, and other logistic partners to ensure reliable delivery based on your location.
Order Tracking
Once your order is dispatched:
-
You will receive tracking details via WhatsApp on your provided phone number.
Address Change
-
Address change is possible only before dispatch.
-
Once the parcel is shipped, address changes are not guaranteed.
Damaged Product Claims
-
If your parcel arrives damaged, please share:
-
Unboxing video
-
Photos of the product and packaging
-
-
This helps us verify the issue and assist with replacement.
International Shipping
-
Currently, we do not offer international shipping.
(Will be updated soon as we expand.)
Responsibility
-
Courier delays due to weather, strikes, natural events, or uncontrollable situations are not the responsibility of Aeen Wears.
-
If incorrect address or phone number was provided, the customer will bear re-delivery charges.
Need Help?
📱 WhatsApp: 0311-5467861
📧 Email: contact@aeenwears.com
We're here to ensure a smooth, premium shopping experience.
Thank you for choosing Aeen Wears — where clarity meets comfort. 🕶️✨