Privacy policy

1. Information We Collect

We may collect the following types of information:

Personal Information (When You Order)

Full Name
Phone Number
Address / Location
Email Address

Technical Information (Automatically through website)

Cookies
IP Address
Device & Browser Details
Website usage data (pages viewed, time on site)

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Contact you for order confirmation/updates
Provide customer support
Improve website user experience
Send promotional offers, discounts, and product updates (optional to unsubscribe)
Prevent fraudulent activities and ensure platform security

3. Sharing of Information

We do not sell, rent, or trade your personal data.

Your information may only be shared with:

Courier Companies (for delivery)
Payment Gateways (for online payments)
Marketing Tools (for SMS/Email/Remarketing ads)
Analytics Tools like Facebook Pixel & Google Analytics (to improve performance)

All partners are required to keep your information confidential.

4. Marketing & Communication

By providing your email/phone number, you agree to receive:

Order updates
Customer service responses
Promotional messages, sales alerts, and new arrivals

👉 You can unsubscribe anytime by replying “STOP” or contacting support.

5. Cookies & Tracking

Our website uses cookies to:

Improve browsing experience
Personalize website content
Show relevant ads on Facebook, Instagram, & Google

You can disable cookies in your browser settings anytime.

6. Social Media & Third-Party Links

Our website and ads may redirect to:

Instagram
Facebook
WhatsApp
TikTok
Other external websites

We are not responsible for their content, policies, or security practices.
Please review third-party privacy policies before sharing information.

7. Data Protection & Security

We protect your information by:

Secure servers and encrypted systems
Restricted employee access
Regular platform monitoring and updates

However, no system is 100% guaranteed, and online communication always carries risk.

8. Customer Rights

You may request the following anytime:

✔️ View your stored data
✔️ Update or correct your information
✔️ Ask us to delete your data
✔️ Unsubscribe from marketing notifications

9. Policy Updates

We may update this Privacy Policy when needed. Changes become effective once posted on the website. Continued use means you accept the updated policy.

10. Contact Us

For privacy concerns, data requests, or support:

📧 Email: contact@aeenwears.com
📱 WhatsApp: 0311-5467861

Aeen Wears

Premium Eyeglasses & Eye Care Brand